When it comes to doing business with us, our Terms and Conditions are simple…
We reserve the right to update these Terms and Conditions at any time.
We operate on a rolling month to month contract, as this keeps us performing. You are agreeing that invoices are to be paid in advance of the month for the retainer work, as this allows us to keep your workflow smooth and current in the first week of each monthly cycle. You are authorising us to release payment to the teamers who work on your account as it progresses. We work on 2 monthly cycle start dates: 1st and the 15th . Additionally requested elements such as specifically requested artwork and retyping of printed matter may be invoiced for 21 days.
We agree to hold the prices without an increase for 12 months
All prices are + gst
You will have access codes and passwords to all websites and tools we use for your account.
We reserve the right to change our suggested social media platforms and profiles.
We ask that all draft content be supplied and corrected in digital and soft copy form, so we can easily edit and work with it. Scans and PDFs can only form the basis of article research when that is required.
Please use email as the preferred communication medium, so that both you, and all team members have your instructions to easily follow.
When emailing us photos and images, please ensure the file names you give it each one holds the key information,eg, names, places and events.
We guarantee we will not undertake online work for a competitor while we are working with your business.
7 Day engagement, and same-day ‘jump to’ can be negotiated if your require it.
Included strategic consulting with Toni is based on one hour, bi-monthly.
Either party can end this agreement easily, but we would appreciate with written notice of 21 days
In consideration upon entering into our monthly arrangement and the acknowledgement that if any indebtedness of our customer to Toni Fitzgerald and Partners should occur, we may create a charge over your company assets and you authorise us to lodge a PPSR
We ask for mutual confidencial understanding. We ask that our monthly reports, our proposal and this agreement, be kept confidential.
Reporting is provided to you 11 times throughout the year, thus excluding January.